Our Company Privacy Policy

Our Company is part of the AAA I Services UK Limited. This privacy policy will explain how our organization uses
the personal data we collect from you when you use our website.
No surprises!

No surprises!

We'll only ever collect, use and share your information in ways that are described in this policy.
We'll keep your information safe

We'll keep your information safe

We're committed to the confidentiality and security of the personal data you give us.
You're always in control

You're always in control

Update your profile and communication preferences at any time.

What data do we collect?

Our Company collects the following data:
• Personal identification information (name, email address, phone number, etc)
• Date of birth, passport information, visa information, gender.
• We may record your call for quality and training purpose.

You directly provide Our Company with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• When you make a travel related enquiry over the phone or online.
Our Company may also receive your data indirectly from the following sources:
• Through third party software such as affiliate websites or databases

How will we use your data?

Our Company collects your data so that we can:
• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• inform you of any disruption to your travel arrangements.
• We may use your data with partner companies for the sole purpose of rendering services.
• We may use consumer data such as Name, address, phone number (but not limited to) with our partner companies to offer them different set of services.
• We may share Business name, location, business operations hours, nature of business with Google, Bing or other search engines for the advertisement purpose and to boost sale of that location. You may opt out from this service by writing us on info@leap-tel.co.uk

Our Company does not share any data with any partner companies apart from data which is mandatory to offer that service.
When Our Company processes your order, we may keep your data and also use the same date with government agencies (with due procedure) in case of fraudulent purchases.

How do we store your data?

Our Company securely stores your data at a data processing centre on our own servers.
Our Company will keep your data for 7 years. Once this time period has expired, we will delete your data by encrypting it.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of Our Company Group.
If you no longer wish to be contacted for marketing purposes, please email us at info@leap-tel.co.uk to opt out of marketing emails.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access:You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification:You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
The right to erasure:You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing:You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to data portability:You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 02080049991
Or write to us: info@leap-tel.co.uk

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites
we may collect information from you automatically through cookies or similar technology.

Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:
Functionality:Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our Company website may contain links to other websites.
Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 05th January 2022.

How to reach us

If you have any questions about Our Company's privacy policy or the data we hold on you,
or you would like to exercise one of your data protection rights,
please do not hesitate to contact us.
https://www.leap-tel.co.uk/contact-us

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company
has not addressed your concern in a satisfactory manner,
you may contact the Information Commissioner's Office. https://ico.org.uk/global/privacy-notice/make-a-complaint/